Research area 01

AI adoption & future of work

How people and institutions decide whether to trust, adopt, resist and govern intelligent systems.

This programme examines AI adoption across work, education, finance and digital commerce. It connects technology-acceptance research with task change, perceived displacement, capability development, organisational governance and the emerging use of generative and agentic AI.

Relevant works
01
Curated resources
06
Investigations
00
Active vocabulary
22

Research map

Three connected lines of inquiry.

The map keeps the programme broad enough to grow while making its boundaries and analytical emphasis visible.

01Adoption

Trust, usefulness and continued use

Technology acceptance, perceived value, credibility, risk, social influence and the conditions that sustain or interrupt use.

02Work

Tasks, capability and displacement

Augmentation, substitution, task redesign, skills, agency and workers’ expectations about occupational change.

03Institutions

Implementation and governance

How organisations procure, introduce, evaluate and govern AI across operational and professional settings.

Current questions

Questions that organise the work.

These are programme-level questions. Individual studies define narrower populations, interventions, systems, jurisdictions and periods.

  1. 01

    Which beliefs, capabilities and social conditions explain adoption, continued use and rejection of AI-enabled systems?

  2. 02

    When does AI augment work, redistribute tasks or intensify perceived displacement and insecurity?

  3. 03

    How can organisations introduce generative and agentic AI while preserving accountability, expertise and meaningful human control?

Research programme

Workstreams, not content buckets.

Each stream can contain projects, publications, evidence reviews, methods, datasets and public outputs without duplicating their underlying records.

01

Evidence synthesis

Adoption, outcomes and harms

Systematic and mixed-methods reviews that separate causal effects, associations, experiences, contexts and harms.

02

Empirical research

Acceptance and workplace transition

Survey, modelling and mixed-methods studies of adoption, perceived displacement and organisational readiness.

03

Applied governance

Responsible introduction of AI

Decision tools, implementation records and public guidance for organisations adopting generative and agentic systems.

Selected work

Research, analysis and public records.

Records are drawn from reviewed programme assignments and retain their existing catalogue, publication and canonical identities.

Browse the catalogue

Article · Jun 2025

AI in Sri Lankan Banking

A source-led assessment of AI-assisted credit underwriting in Sri Lankan banking, the limits of available evidence and the controls needed for responsible use.

  • AI in banking
  • Sri Lanka
  • Risk
Open the record

Related projects

05

completed · Researcher

Decoding AI Acceptance II

Research on behavioural intention to use Taobao’s Wenwen AI chatbot among university teachers in Guangzhou.

Project record

completed · Researcher

Decoding AI Acceptance

A study of Taobao’s Wenwen AI chatbot adoption among university students in Shanghai.

Project record

completed · Researcher

Deep Reasoning in China’s banking industry

Author-maintained record of a reported survey of 4,897 Chinese credit officers, including reported associations with usefulness, trust and perceived risk.

Project record

completed · Researcher

Generative AI for educational gaming

Research into AI-assisted video creation and a scalable production model for globally accessible educational games.

Project record

Research library

Six evidence and communication shelves.

Authorship and evidence type remain explicit. Curated scholarship is never presented as Dr. Arachchige’s publication, and policy or industry material is not presented as peer-reviewed evidence.

01 00

Evidence syntheses

Systematic, scoping and mixed-methods reviews with methods, status, search dates and update policies disclosed.

No public records yet
02 01

Published work

Peer-reviewed outputs, dissertations, reports, investigations and external publications represented by one canonical record.

Current records
03 03

Research by others

Annotated landmark and current studies selected for relevance, quality and their relationship to the active questions.

Reviewed selection
04 02

Policy & industry reports

Regulator, government, standards-body, institutional and industry material, separated from peer-reviewed evidence.

Reviewed selection
05 01

Books & long-form

A selective reading path through foundational and directly relevant books, monographs and chapters.

Initial reviewed selection
06 00

Visual & public communication

Public explainers, talks, timelines and visual material with a traceable evidence basis.

Developing collection

Shelf 03 · Reviewed selection

Research by others

A bounded selection of landmark or directly relevant scholarly work; it is not represented as a comprehensive bibliography.

Journal article 2023 Peer reviewed Restricted access

Experimental evidence on the productivity effects of generative artificial intelligence

Shakked Noy, Whitney Zhang · American Association for the Advancement of Science

Offers experimental evidence on professional-writing productivity and quality, informing analysis of augmentation, heterogeneous benefit and task redesign.

  • Task change, augmentation and displacement
  • Responsible organisational implementation
  • Acceptance and workplace transition
  • DOI: 10.1126/science.adh2586
Journal article 2003 Peer reviewed Restricted access

User Acceptance of Information Technology: Toward a Unified View

Viswanath Venkatesh, Michael G. Morris, Gordon B. Davis and 1 others · MIS Quarterly

Integrates major acceptance models into UTAUT, supporting comparison of performance, effort, social and facilitating-condition pathways.

  • Adoption, continued use and rejection
  • Adoption, outcomes and harms
  • Acceptance and workplace transition
  • DOI: 10.2307/30036540

Shelf 04 · Reviewed selection

Policy & industry reports

A bounded selection of authoritative policy, legal, standards or institutional material, kept distinct from peer-reviewed scholarship.

Institutional report 2024 Not peer reviewed Open access

Gen-AI: Artificial Intelligence and the Future of Work

Mauro Cazzaniga, Florence Jaumotte, Longji Li and 6 others · International Monetary Fund

Connects occupational exposure with complementarity, inequality and cross-country readiness, supporting institutional analysis of transition policy.

Jurisdiction
International
  • Task change, augmentation and displacement
  • Responsible organisational implementation
  • Acceptance and workplace transition
  • Responsible introduction of AI
  • DOI: 10.5089/9798400262548.006
  • REPORT‑NUMBER: IMF Staff Discussion Note 2024/001
Institutional report 2023 Not peer reviewed Open access

Generative AI and Jobs: A global analysis of potential effects on job quantity and quality

Pawel Gmyrek, Janine Berg, David Bescond and 1 others · International Labour Organization

Provides a global task-exposure framework and policy interpretation that distinguishes occupational augmentation from automation and highlights distributional effects.

Jurisdiction
International
  • Task change, augmentation and displacement
  • Responsible organisational implementation
  • Acceptance and workplace transition
  • Responsible introduction of AI
  • DOI: 10.54394/FHEM8239
  • REPORT‑NUMBER: ILO Working Paper 96
  • ISBN‑13: 9789220395363

Shelf 05 · Initial reviewed selection

Books & long-form

A selective reading path of foundational or directly relevant books and monographs.

Book 2023 Peer review not applicable Restricted access

Power and Progress: Our Thousand-Year Struggle Over Technology and Prosperity

Daron Acemoglu, Simon Johnson · PublicAffairs

Places AI and automation within a longer institutional history of who directs technological change and how productivity gains are distributed.

  • Task change, augmentation and displacement
  • Responsible organisational implementation
  • Acceptance and workplace transition
  • Responsible introduction of AI
  • ISBN‑13: 9781541702530
  • ISBN‑13: 9781541702554

Shelf 06 · Developing collection

Visual & public communication

No public item is included until its source basis, authorship and programme relevance are verified.

Developing collection

No public resource is currently included on this shelf.

Developing collection; no verified public resource is currently exposed.

Research vocabulary

A visible topic language for people and machines.

Terms describe the actual programme, methods and settings. They support internal navigation and scholarly discovery without repeating hidden or irrelevant keyword lists.

01

Core concepts

  • AI adoption
  • technology acceptance
  • generative AI
  • agentic AI
  • future of work
  • perceived displacement risk
  • human–AI collaboration
  • organisational change
02

Models & methods

  • TAM
  • TAM2
  • TAM3
  • UTAUT
  • structural equation modelling
  • mixed methods
  • evidence synthesis
  • technology adoption research
03

Contexts

  • financial services
  • higher education
  • digital commerce
  • working professionals
  • organisational AI governance
  • AI-enabled decision support

Open research infrastructure

Public assets only when the record exists.

Protocols, registrations, datasets, code, evidence ledgers and citation exports appear here only after their public destination and current version have been verified.

No public assets recorded

Availability is not implied.

No programme-level protocol, dataset, code package, evidence ledger or citation export has been verified as publicly accessible under the M4 asset contract.

Discuss this programme

Research, collaboration and public-interest enquiries.

Use the research-area address as the stable entry point; individual outputs and external resources retain their own authorship, publication and citation records.

Contact Dr. Arachchige
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