Trust, usefulness and continued use
Technology acceptance, perceived value, credibility, risk, social influence and the conditions that sustain or interrupt use.
Research area 01
How people and institutions decide whether to trust, adopt, resist and govern intelligent systems.
This programme examines AI adoption across work, education, finance and digital commerce. It connects technology-acceptance research with task change, perceived displacement, capability development, organisational governance and the emerging use of generative and agentic AI.
Research map
The map keeps the programme broad enough to grow while making its boundaries and analytical emphasis visible.
Technology acceptance, perceived value, credibility, risk, social influence and the conditions that sustain or interrupt use.
Augmentation, substitution, task redesign, skills, agency and workers’ expectations about occupational change.
How organisations procure, introduce, evaluate and govern AI across operational and professional settings.
Current questions
These are programme-level questions. Individual studies define narrower populations, interventions, systems, jurisdictions and periods.
Which beliefs, capabilities and social conditions explain adoption, continued use and rejection of AI-enabled systems?
When does AI augment work, redistribute tasks or intensify perceived displacement and insecurity?
How can organisations introduce generative and agentic AI while preserving accountability, expertise and meaningful human control?
Research programme
Each stream can contain projects, publications, evidence reviews, methods, datasets and public outputs without duplicating their underlying records.
Systematic and mixed-methods reviews that separate causal effects, associations, experiences, contexts and harms.
Survey, modelling and mixed-methods studies of adoption, perceived displacement and organisational readiness.
Decision tools, implementation records and public guidance for organisations adopting generative and agentic systems.
Selected work
Records are drawn from reviewed programme assignments and retain their existing catalogue, publication and canonical identities.
Browse the catalogueA source-led assessment of AI-assisted credit underwriting in Sri Lankan banking, the limits of available evidence and the controls needed for responsible use.
Open the recordRelated projects
05Research on behavioural intention to use Taobao’s Wenwen AI chatbot among university teachers in Guangzhou.
Project recordA study of Taobao’s Wenwen AI chatbot adoption among university students in Shanghai.
Project recordAuthor-maintained record of a reported survey of 4,897 Chinese credit officers, including reported associations with usefulness, trust and perceived risk.
Project recordResearch into AI-assisted video creation and a scalable production model for globally accessible educational games.
Project recordResearch library
Authorship and evidence type remain explicit. Curated scholarship is never presented as Dr. Arachchige’s publication, and policy or industry material is not presented as peer-reviewed evidence.
Systematic, scoping and mixed-methods reviews with methods, status, search dates and update policies disclosed.
No public records yetPeer-reviewed outputs, dissertations, reports, investigations and external publications represented by one canonical record.
Current recordsAnnotated landmark and current studies selected for relevance, quality and their relationship to the active questions.
Reviewed selectionRegulator, government, standards-body, institutional and industry material, separated from peer-reviewed evidence.
Reviewed selectionA selective reading path through foundational and directly relevant books, monographs and chapters.
Initial reviewed selectionPublic explainers, talks, timelines and visual material with a traceable evidence basis.
Developing collectionA bounded selection of landmark or directly relevant scholarly work; it is not represented as a comprehensive bibliography.
Shakked Noy, Whitney Zhang · American Association for the Advancement of Science
Offers experimental evidence on professional-writing productivity and quality, informing analysis of augmentation, heterogeneous benefit and task redesign.
Viswanath Venkatesh, Michael G. Morris, Gordon B. Davis and 1 others · MIS Quarterly
Integrates major acceptance models into UTAUT, supporting comparison of performance, effort, social and facilitating-condition pathways.
Fred D. Davis · MIS Quarterly
Provides the foundational perceived-usefulness and ease-of-use constructs underlying much of the programme’s adoption research.
A bounded selection of authoritative policy, legal, standards or institutional material, kept distinct from peer-reviewed scholarship.
Mauro Cazzaniga, Florence Jaumotte, Longji Li and 6 others · International Monetary Fund
Connects occupational exposure with complementarity, inequality and cross-country readiness, supporting institutional analysis of transition policy.
Pawel Gmyrek, Janine Berg, David Bescond and 1 others · International Labour Organization
Provides a global task-exposure framework and policy interpretation that distinguishes occupational augmentation from automation and highlights distributional effects.
A selective reading path of foundational or directly relevant books and monographs.
Daron Acemoglu, Simon Johnson · PublicAffairs
Places AI and automation within a longer institutional history of who directs technological change and how productivity gains are distributed.
No public item is included until its source basis, authorship and programme relevance are verified.
Developing collection; no verified public resource is currently exposed.
Research vocabulary
Terms describe the actual programme, methods and settings. They support internal navigation and scholarly discovery without repeating hidden or irrelevant keyword lists.
Open research infrastructure
Protocols, registrations, datasets, code, evidence ledgers and citation exports appear here only after their public destination and current version have been verified.
No programme-level protocol, dataset, code package, evidence ledger or citation export has been verified as publicly accessible under the M4 asset contract.
Research agenda
Discuss this programme
Use the research-area address as the stable entry point; individual outputs and external resources retain their own authorship, publication and citation records.
Contact Dr. Arachchige